1. Our Services

1.1 Service Scope

      We provide property maintenance and project management services. The details of each service will be agreed upon in the                  individual contract between us.

1.2 Service Delivery

• We will perform the services with reasonable skill and care.

• We may engage subcontractors or third parties to assist in delivering the services where necessary.
   

2. Your Responsibilities

2.1 Providing Access and Information

       You must provide us with timely access to the property and relevant information required for us to carry out the services                         effectively.

2.2 Compliance with Laws

        You are responsible for ensuring compliance with all applicable laws, regulations, and necessary permits related to the property           or services provided.
 

3. Fees and Payment

3.1 Service Fees

• Our fees will be specified in the contract/Agreement and may be charged as a fixed fee, hourly rate, or another agreed format.

3.2 Payment Terms

• Payment is due within the period specified in the invoice.

• If payment is not received by the due date, we reserve the right to apply a late payment administration fee to cover the costs associated with recovering the overdue amount. This fee will be a reasonable, fixed amount determined based on the administrative burden and any direct costs incurred as a result of the delay, rather than a percentage-based interest charge.
   

4. Cancellation and Termination

4.1 Cancellation by You

• You may cancel a service by providing us with written notice or by calling us directly. Cancellations must be made at least 12-24 Hours before the scheduled service date depending on the service required. Failure to provide timely notice may result in a cancellation fee to cover any costs incurred in preparation for the service.

• If cancellation occurs after work has commenced, you will be liable for any actual costs incurred up to that point, including but not limited to labor, materials, and any non-recoverable expenses. The costs will reflect the work already performed and resources allocated, ensuring a fair settlement of the services provided.

4.2 Termination by Us

       We may terminate the contract immediately if:

• You fail to make payments on time.

• You breach any of these terms and fail to remedy the breach within 10 days of being notified.
   

5. Changes to the Contract

5.1 Changes by Us

• We reserve the right to amend these terms from time to time. We will notify you of significant changes.

5.2 Changes by You

• You may request changes to the scope of work, but these changes will be subject to our approval and may result in adjustments to the fees or timelines.
   

6. Our Liability

6.1 Limitation of Liability

• We will not be liable for any indirect or consequential losses, including but not limited to loss of profit or business, or for any damage or additional costs arising from pre-existing faults, defects, or other issues within the property that are beyond our control.

• Our total liability for any claims arising from or in connection with this contract, whether in contract, tort (including negligence), or otherwise, is strictly limited to the total amount paid by you for the services provided under the applicable contract. We will not be liable for any indirect, incidental, or consequential losses, including but not limited to loss of profit, business, or anticipated savings.

6.2 No Liability for Delays Beyond Our Control

        We are not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to adverse          weather, strikes, or supplier delays.
 

7. Use of Personal Information

7.1 How We Use Your Information

       We will use your personal information only as outlined in our privacy policy, which complies with data protection laws.

 

8. Transfer of Rights and Obligations

8.1 Our Right to Transfer

       We may transfer our rights and obligations under this contract to another organisation. We will notify you if this happens and                 ensure that the transfer does not affect your rights.

8.2 Your Right to Transfer

      You may not transfer your rights or obligations to another person without obtaining our written consent. We may refuse consent            without providing a reason.

 

9. Third-Party Rights

       This contract is exclusively between you and us. No third party has any rights to enforce any of its terms.

 

10. If Part of the Contract is Invalid

        If any provision of this contract is deemed unlawful or unenforceable by a court, the remaining provisions will remain in effect.

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11. Delays in Enforcement

       If we do not immediately enforce any part of this contract, this does not mean we waive our right to enforce it at a later date.

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12. Applicable Law and Jurisdiction

12.1 If You Are a Consumer

• This contract is governed by the laws of England and Wales.

• You can bring legal proceedings in respect of the services in the English courts.

12.2 If You Are a Business

• This contract, including any disputes or claims arising from it (contractual or non-contractual), is governed by the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
  
   

13. Contact Us

        If you have any questions about these terms, please contact us at:
         📧 Email: info@mhbpropertysolutions.co.uk   
         📞 Phone: +447480604040

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